Privacy policy

Who we are

All my love runs a monthly letter club subscription. You can contact us about privacy at support@allmylove.co.uk.

Data we collect

We collect information you provide when subscribing or contacting us, such as your name, email address, shipping address, and support messages.

Payments are handled by Stripe. We do not store full card details on our website. Stripe may share limited payment and subscription details with us so we can manage your subscription and fulfil orders.

Like most websites, basic technical information may be processed, such as IP address, browser details, device information, and server logs.

How we use your data

We use your data to process subscriptions, send monthly envelopes, provide customer support, manage billing issues, prevent fraud, and meet legal or accounting obligations.

Service providers

We use Stripe to process payments and manage subscriptions. We may also use postal, fulfilment, hosting, analytics, or email providers where needed to operate the service.

Cookies

This site may use essential cookies or similar technologies needed for security, checkout, and site operation. Stripe may use cookies during checkout according to its own privacy policy.

Data retention

We keep personal data only for as long as needed to provide the subscription, handle support, maintain records, and comply with legal, tax, and accounting requirements.

Your rights

You can ask us to access, correct, or delete personal data we hold about you, subject to legal and operational requirements. To make a request, email support@allmylove.co.uk.

Data sharing

We do not sell personal data. We only share data where needed to run the subscription, process payments, ship envelopes, comply with law, or protect the service from fraud and abuse.